Assessing the Benefits and Costs of ITS

Assessing the Benefits and Costs of ITS

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The 17 chapters in this book, which evolved from a conference on measuring the contributions of ITS sponsored by the California Department of Transportation in February 2002, examine the costs and benefits of ITS in an economic and business policy context. Section 1 examines the broad theme of how and what ITS contributes to the economy and how one makes a business case for ITS. Section 2 includes three chapters on ITS applications in mass transit. Section 3 explores ITS applications in the automobile/highway system. Section 4 considers integrative issues including how ITS is perceived and how it can be positioned to improve surface transportation. This volume will be especially useful to researchers and policy makers working in transportation, transportation engineering, and the economic analysis of transportation systems.Customer Service A customer service center was necessary to handle the administration of ETC accounts, customer relations, and distribution of transponders. A small budget was also included for marketing, training of toll plaza attendants, anbsp;...

Title:Assessing the Benefits and Costs of ITS
Author: David Gillen, David Levinson
Publisher:Springer Science & Business Media - 2006-04-11

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