The procedings of the 7th European conference on e-Government(ECEG 2007)

The procedings of the 7th European conference on e-Government(ECEG 2007)

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The survey was divided into two sections. In Section one a varying number of questions were asked regarding specific dimensions of on-line service quality as identified by Parasuraman et al. (2005) These dimensions and the number of itemsanbsp;...


Title:The procedings of the 7th European conference on e-Government(ECEG 2007)
Author: D.S.J. Remenyi
Publisher:Academic Conferences Limited - 2007
ISBN-13:

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